Privacy Policy

This page explains how Cosmobet handles personal data. Players from the United Kingdom should read this document carefully before registering an account. The platform operates under a Curaçao licence and applies SSL encryption to protect user information during all transactions.

What Information Cosmobet Collects

When you create an account, the platform requests basic personal details. These typically include your email address, chosen password, country of residence, and preferred currency such as GBP, EUR, or cryptocurrency options like Bitcoin or Ethereum. During verification, additional documents may be required. Passport, driving licence, utility bills, and bank statements help confirm identity and address.

The Cosmobet official site also gathers technical data automatically. This covers IP addresses, device type, browser version, and session activity. Such information supports account security and fraud prevention measures.

How Personal Data Is Used

Collected information serves several purposes. Account management relies on contact details for communication about deposits, withdrawals, and promotional offers. Payment processing requires accurate banking or crypto wallet data to handle transactions through methods like Visa, Mastercard, SEPA transfers, or supported cryptocurrencies including Litecoin and Tether.

Verification procedures help the platform meet regulatory obligations. KYC checks protect against money laundering and underage gambling. The casino may share data with payment providers, software suppliers such as Pragmatic Play or Evolution, and regulatory authorities when legally required.

Data Protection Measures

Cosmobet employs industry-standard security protocols. SSL encryption safeguards all data transmitted between your device and the platform. Account protection features include login alerts, session monitoring, and temporary locks after multiple failed access attempts.

The platform stores personal information on secure servers with restricted access. Regular security audits help identify potential vulnerabilities. Players can review their account settings and update contact preferences through the dashboard.

Player Rights and Choices

1. Request access to personal data held by the platform
2. Ask for correction of inaccurate information
3. Request deletion of your account and associated data
4. Opt out of marketing communications
5. Lodge complaints with relevant data protection authorities

To exercise these rights, contact support through live chat or email at support@cosmobet.com. Response times typically range from immediate assistance via chat to 24 hours for email queries.

Cookies and Tracking

The website uses cookies to improve functionality and user experience. Essential cookies enable core features like account access and payment processing. Analytics cookies help the platform understand how visitors interact with different sections.

Players can manage cookie preferences through browser settings. Blocking certain cookies may affect site functionality. Marketing cookies support personalised promotional content and can be disabled without impacting gameplay.

Third-Party Services

Cosmobet works with external providers to deliver its services. Game suppliers, payment processors, and verification services may receive necessary data to perform their functions. These partners operate under their own privacy policies and data protection standards.

The platform does not sell personal information to third parties for independent marketing purposes. Data sharing occurs only when required for service delivery, legal compliance, or with explicit player consent.

Updates to This Policy

Cosmobet may revise this privacy policy periodically. Significant changes will be communicated through email or site notifications. Continued use of the platform after updates indicates acceptance of revised terms.

Players should check Cosmobet responsible gambling for information about player protection tools. Understanding both documents helps ensure a safe and informed gaming experience.

Contact Information

Questions about data handling can be directed to the support team. Live chat offers quick responses for urgent matters. Email support handles detailed enquiries within 24 hours. The platform commits to addressing privacy concerns promptly and transparently.